No matter how hard you try to create the best products and offer the friendliest customer service, you are bound to run into customers who are simply not happy.
These customers might come to you through a complaint on your social media, an angry email, or a bad post online about you or your product.
Facing an angry customer isn’t a walk in the park. It’s not fun, and can really get under your skin. But what can you do about them?
Angry, frustrated customers are an inevitability. The question is: